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Voice Workflow Testing

Before deploying your voice workflow for production calls, you can test it using the built-in tools to ensure everything works as expected. 🧪 There are two primary testing options:
  • Web Call — tests the full speech pipeline.
  • Chat — tests the workflow in text-only mode.

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📞 Web Call Testing

  • In the Workflow Configuration screen, look to the right side for the Start Call button.
  • ⚠️ Important: Make sure to Save the workflow configuration before starting the call to apply the latest changes.
  • Click Start Call and begin speaking. The workflow will process your input through the configured nodes, transitions, and full speech pipeline.

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💬 Chat Testing

  • The Chat option is located at the bottom-right of the workflow screen.
  • Executes the same workflow pipeline but in text-only mode.
  • Your messages appear in the chat window, and the workflow responses are displayed as text.
Workflow Test

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💡 Tips

  • Always save the latest workflow configuration before testing.
  • Use Web Call to simulate real voice interactions.
  • Use Chat for quick iterations or debugging prompt/logic changes.